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Frequently Asked Questions

What types of herbal supplements do you supply?

How do I select the herbal products which are best for me?

Do I need to be a herbalist to use your products?

Can I buy your products in the shops or from a practitioner?

Do full instructions come with my order?

I am in a part of the world distant from you; can you send good to me?

How can I pay for my order?

Are the products I buy guaranteed?

What amount of herbs should I use?

How quickly can benefits be expected?

For how long should I take the herbal products?

For how long should I take Femarone 40+?

For how long should I take Cascara Compound?

How safe are the herbal products?

How can I maximise the benefits of the herbs?

Should I tell my Doctor I am taking herbs?

Will these herbs interact with any drugs I am taking?

Should I take any herbs during pregnancy?

Can children take these herbs?

Can any challenges or reactions arise on using the herbs?

Can I be sensitive ('allergic') to herbs?

I have further questions....

What types of herbal supplements do you supply?
Most of our herbs are in three forms: powdered herbs in capsules; herbal drops; and herbal teas. We are often asked 'which are the better - Capsules or Drops?' There is little to choose in terms of the health benefits. The practical differences are:

  1. Most people find capsules more convenient to carry around - so herbal capsules are more popular. Drops are convenient if you have trouble swallowing. Drops may be absorbed faster and more efficiently than powdered herb; this is only an issue if you have a weak digestion.
  2. Drops usually work out slightly less expensive in use than capsules.

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How do I select the herbal products which are best for me?
To select which herbal products to use look in the Products pages. (Click the headings on the left). Look up a herbal product which you think may be useful. Read the Data sheet, and see the 'Supportive Measures' section which lists alternative products which might be beneficial.

Products are usually used either:

  1. LONG TERM: To support and balance an organ or area over a period of about 3-4 months (eg Lym Capsules, or Liv Drops). Exceptionally, this period may be lengthened. (For example, during menopause, we recommend that our Femarone 40+ is taken for 4-6 months initially, and this time may need to be extended.)
  2. SHORT TERM: To support the body over a period of days or weeks, if you feel there is a specific, immediate requirement (eg Echinacea Drops, or Echinacea Compound Capsules).

You are always most welcome to contact us by telephone or email to ask for help, or to discuss your product choices.


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Do I need to be a herbalist to use your products?
No. Our herbal products are designed to be used by anyone, using common sense. To help you, we give you lots of information on this site, and well as free unlimited advice by phone and email.


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Can I buy your herbal products in the shops, or from a practitioner?
Our products are available either direct by post, or through a practitioner. Any qualified practitioner may obtain our herbs for supply to patients on request and proof of qualifications.


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Do full instructions come with my order?
Every first order is accompanied by a small booklet explaining everything you should know about taking our herbs. Also, usage instructions are on every pot or bottle of herbs. If you have additional queries, please contact us or help.


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I am in a part of the world distant from you; can you send me your products?
No problem. Orders received by 2pm UK time are posted the same day.


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How can I pay for my order?
Credit Card - Mastercard, Visa; Debit Card - Maetro, Delta or Solo; or by Cheque drawn on a UK bank. If you are outside the UK it is usually most convenient to pay by Mastercard or Visa.


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Are the products I buy from you guaranteed?
We guarantee 100% satisfaction or your money back.


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What amount of herbs should I use?
The amount of a herb which can be used safely is given on the label of each product and is also specified in the Data sheets linked to every product on the product pages.

If you are normally sensitive to foods or medicines, start taking your herbs at a very low level. To assist you here, it is often more convenient to use drops - with which you can control the amount taken more easily.

Where more than one encapsulated herbal product is being used, we recommend a maximum amount of 5 capsules (or the equivalent of Drops), 3 times a day, unless a lower usage is indicated for a particular product. This amount will usually be well tolerated by the body.

If desired, you can start with a small amount of the herbal product, and build up slowly.


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How quickly can benefits be expected from herbs?
Some people are helped by the herbs after a very short time - perhaps only a day or two. It may take longer to notice benefits - perhaps 3-4 weeks, and sometimes longer. Response does vary from person to person.


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For how long should I take the herbal products?
Some herbal products can be taken as general supplements on and off for years. For example, Power Garlic Capsules can be taken, say, two months on, one month off, all year round.

When taking herbs to support a particular area then a 3-4 month course is often satisfactory. You can continue for longer if you prefer. You may then like to take the same products for 2-3 months each year, to continue the support.


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For how long should I take FEMARONE 40+?
With this product (often taken by menopause women) a longer initial usage of 4-6 months may be found best. If, after this time, you feel that continued support of the herbs is desirable, it may be best to seek the help of a Practitioner in complementary or alternative therapy, who can advise you more personally - as you may need more underlying support.


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For how long should I take the herbal Cascara Compound?
Dr Christopher - who developed the herbal Cascara Compound formula - advised that the average person should take this for 6-9 months. Some people benefit from even longer use. He recommended it for nearly every person he saw, as so many people benefit from the support of this formual. Many naturopaths say that it should be normal to eliminate from the colon (bowel) about as often as we eat - which makes a lot of sense.


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How safe are the herbal products?
Ours are mild herbal formulae, designed to balance and assist; they are not medicines, such as those made up individually for a patient by a fully qualified herbalist, who will probably have undergone a 4-year training course. Our products are herbal foods, which help to balance and support the body. Being mild, they are thus very safe in use, and have proven safe and supportive for thousands of people.


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How can I maximize the benefits of the herbs?
The response to herbs will differ from person to person - you need to find the approaches which best suit you. Here are some suggestions which you may care to try; if you need any assistance, we recommend consulting a practitioner in natural healthcare to help you. It is often difficult to decide what to do for yourself - it is often easier to see what other people should do.

Your course of herbs may need to be modified or augmented in the following ways:

  1. INCREASE THE AMOUNT TAKEN. For example, increase by 50-100% - or give the same amount more often (up to the maximum indicated). Use an ADDITIONAL HERBAL PRODUCT to increase support for the body. For example, if you are using the Nve Capsules add Nve-Restor Drops. If using Dig Capsules, enhance the benefits by adding Liv Capsules, or Dig Tea. Up to 5 products and a tea may normally be taken together perfectly safely. Use an appropriate HERBAL TEA in addition to Capsules or Drops. For example, use Kid Tea to increase the benefits of Kid Capsules; or supplement the Fem Rep Capsules or Drops with Fem Rep Tea.
  2. Improve NUTRITION, or increase ELIMINATION, by changing your diet: a cleansing diet helps the herbs to work better in many cases. For example, 50-80% of your food could be fruit and non-starchy vegetables, and a minimum of meat and dairy foods could be eaten. Fasting or partial fasting methods can be used. These methods are described briefly in the 'Guide to Natural Healthcare'.
  3. Use HEALING EXERCISES to benefit the area being supported with herbs. Exercises to support the organs, and for most of the other parts of the body, are given in the 'Guide to Natural Healthcare'.
  4. Take regular EXERCISE. Some authorities recommend vigorous exercise twice a week for the average person. Exercise improves lymphatic circulation and increases fluid circulation in the muscles and joints, as well as strengthening heart and lungs. Exercise also relieve stress
  5. RELAX! - especially if you have stress related problems. Consider such options as yoga, meditation, Nero Linguistic Programming (NLP), relaxation tapes, biofeedback, saunas, massage or hypnosis.

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Should I tell my doctor I am taking herbs?
We advise that in any case of ill health, your doctor's advice should always be sought - which is not to say you should automatically take it - but that you should consider it alongside anything else you have found out from other sources. However, if you are taking our herbs simply to keep well, and are not taking drugs and not pregnant, there should be no reason to consult your doctor about taking our products. Medical doctors are rarely herbalists and generally rely a great deal on drugs.


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Will these herbs interact with any drugs I am taking?
Our herbs are mild formulae which are near to foods in their strength. As such, there are few concerns about our products interacting with drugs. Where there are concerns, these are noted on the container and in the 'pdf' data sheet associated with each product. If in any doubt, stop taking any herbs until you have consulted the doctor who prescribed your drugs, or consult a fully qualilfied practitioner in alternative therapy.


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Should I take any herbs during pregnancy?
Where there any concerns about the suitability of a product for pregnancy, these are noted in the product's Data sheet (click the 'more information' link associated with each product, or access the Data sheets for all product by clicking on the 'Data Sheets' button at the top of the home page).


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Will these herbs interact with any drugs I am taking?
Our herbs are mild formulae to help support and balance the organs and systems of the body - they are near to foods in their strength. As such, there are few concerns about our products interacting with drugs. Where there are concerns, these are noted on the container. If in any doubt, stop taking any herbs until you have consulted the doctor who prescribed your drugs.


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Can children take these herbs?
At twelve years old, children can take the amount recommended for adults. Younger than this, we recommend reducing the amount taken according to body weight. To be completely safe, we would recommend that children under seven be given herbs only under the supervision of a qualified herbalist or other natural healthcare practitioner.


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Can any challenges or reactions arise on using the herbs?
Two basic challenges may arise:

1. Insufficient support being provided by the herbs. In which case, you can either:
Increase usage of the product, up to the limit advised on the label/in the catalogue, or:
Use an additional or alternative product. To choose an additional product, look up the product you are using in the Data sheets (click the Data Sheets button at the top of the home page) and look in the 'Supportive Measures' section for suggestions. For example, to support the Cascara Compound Capsules, Psyllium Husk Capsules may be used; to support the Kid Capsules, K/Bl Tea, or Dandelion Drops may be used; to support the Nve Capsules, Nve-Restor Drops may be added; to support Femarone Drops, use Fem Rep Capsules or Fem Rep Tea.

2. Excessive effects from taking the herbs.
If this happens, cut down the usage or leave off altogether. Try to decide whether the product is having a beneficial action but one that is too strong; or whether it simply does not suit you for some reason. You may need to contact us for advice, or talk to a natural healthcare practitioner.

The products which need most attention regarding the amount used are the Cascara Compound Capsules, and the Cascara Compound Drops. You may need to adjust the amount used alternately up and down for some weeks, until your body gets into a routine with the herbs. Do keep in touch with us for advice.


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Can I be sensitive ('allergic') to herbs?
A person can be sensitive to anything - even a herb. If you are sensitive to certain foods or drugs, or if you know you have allergies, look out for similar reactions on taking the herbs. Always start off with a small amount, and slowly build up and, preferably, use the services of a qualified practitioner in alternative therapy.

Sensitivities often indicate a need for support of the liver, in which case the 90-day Liver Programme or other liver support is indicated.


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I have further questions......
If you need to talk about any aspect of our herbal products, we will be delighted to hear from you; please phone, write, fax or email.



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